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How Does Kopi Auntie and Uncle Make Money? How Much Can They Make?

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Is your memory better than a drinks uncle or auntie?

autopilot trading.sg/how-much-kopi-auntie-uncle-make/screen-shot-2019-03-13-at-12-28-16-pm/” data-orig-file=”https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Screen-Shot-2019-03-13-at-12.28.16-PM.png?fit=1492%2C1050&ssl=1″ data-orig-size=”1492,1050″ data-comments-opened=”0″ data-image-meta='{“aperture”:”0″,”credit”:””,”camera”:””,”caption”:””,”created_timestamp”:”0″,”copyright”:””,”focal_length”:”0″,”iso”:”0″,”shutter_speed”:”0″,”title”:””,”orientation”:”0″}’ data-image-title=”Screen Shot 2019-03-13 at 12.28.16 PM” data-image-description=”” data-medium-file=”https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Screen-Shot-2019-03-13-at-12.28.16-PM.png?fit=300%2C211&ssl=1″ data-large-file=”https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Screen-Shot-2019-03-13-at-12.28.16-PM.png?fit=640%2C451&ssl=1″ class=”aligncenter wp-image-25332 size-large” src=”https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Screen-Shot-2019-03-13-at-12.28.16-PM.png?resize=640%2C451&ssl=1″ alt=”Kopi auntie with fanny pack” width=”640″ height=”451″ srcset=”https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Screen-Shot-2019-03-13-at-12.28.16-PM.png?resize=1024%2C721&ssl=1 1024w, https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Screen-Shot-2019-03-13-at-12.28.16-PM.png?resize=300%2C211&ssl=1 300w, https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Screen-Shot-2019-03-13-at-12.28.16-PM.png?resize=768%2C540&ssl=1 768w, https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Screen-Shot-2019-03-13-at-12.28.16-PM.png?w=1492&ssl=1 1492w, https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Screen-Shot-2019-03-13-at-12.28.16-PM.png?w=1280&ssl=1 1280w” sizes=”(max-width: 640px) 100vw, 640px” data-recalc-dims=”1″>

source: Vimeo

I remember having dinner at a coffee shop this Chinese New Year. My family took up a full table which adds up to 10 different drinks order when the drinks auntie came.

She managed to get every order right and even delivered them to the correct individual respectively.

While their actual job title differs from Coffeeshop runners to Kopi Kia, Singaporeans better know them as Kopi Auntie or Uncle (depending on their gender).

Armed with

  • “close to photographic” memory
  • a loud voice
  • a unique dress code that comprises of a fanny pack

Their job is to take your drinks order and have them accurately delivered to you within the shortest time possible.

autopilot trading.sg/how-much-kopi-auntie-uncle-make/kopi-uncle-and-auntie/” data-orig-file=”https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/kopi-uncle-and-auntie.jpg?fit=1000%2C600&ssl=1″ data-orig-size=”1000,600″ data-comments-opened=”0″ data-image-meta='{“aperture”:”0″,”credit”:””,”camera”:””,”caption”:””,”created_timestamp”:”0″,”copyright”:””,”focal_length”:”0″,”iso”:”0″,”shutter_speed”:”0″,”title”:””,”orientation”:”0″}’ data-image-title=”kopi-uncle-and-auntie” data-image-description=”” data-medium-file=”https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/kopi-uncle-and-auntie.jpg?fit=300%2C180&ssl=1″ data-large-file=”https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/kopi-uncle-and-auntie.jpg?fit=640%2C384&ssl=1″ class=”aligncenter size-full wp-image-25322″ src=”https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/kopi-uncle-and-auntie.jpg?resize=640%2C384&ssl=1″ alt=”Dress code for kopi auntie or uncle” width=”640″ height=”384″ srcset=”https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/kopi-uncle-and-auntie.jpg?w=1000&ssl=1 1000w, https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/kopi-uncle-and-auntie.jpg?resize=300%2C180&ssl=1 300w, https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/kopi-uncle-and-auntie.jpg?resize=768%2C461&ssl=1 768w” sizes=”(max-width: 640px) 100vw, 640px” data-recalc-dims=”1″>source: nookmag

This got me thinking.


How much does a Kopitiam Kopi Auntie/Uncle actually earns?

We did a little digging to find out how much these Kopi Aunties earn and what motivates them to actively be on a hunt for tables without any drinks on them.

Interesting enough, the way a coffeeshop’s drink stall operates is very much like a sales team, where the Kopi Aunties and Uncles are their salespeople.

Here’s how the Kopi Aunties are being paid:

  • A typical coffee shop hires at least two coffee shop runners who work 8 to 12 hours a day with only 2 rest days every month.
  • The coffeeshop hires them as a coffeeshop runner at a basic monthly salary of about $900 to $1,200.

These Kopi Aunties then receive a bonus for every drink they managed to sell.

Here’s how it works and the reason behind that fanny pack:

autopilot trading.sg/how-much-kopi-auntie-uncle-make/kopi-auntie-how-much-they-make/” data-orig-file=”https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Kopi-Auntie-how-much-they-make-.png?fit=1200%2C628&ssl=1″ data-orig-size=”1200,628″ data-comments-opened=”0″ data-image-meta='{“aperture”:”0″,”credit”:””,”camera”:””,”caption”:””,”created_timestamp”:”0″,”copyright”:””,”focal_length”:”0″,”iso”:”0″,”shutter_speed”:”0″,”title”:””,”orientation”:”0″}’ data-image-title=”Kopi-Auntie,-how-much-they-make-” data-image-description=”” data-medium-file=”https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Kopi-Auntie-how-much-they-make-.png?fit=300%2C157&ssl=1″ data-large-file=”https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Kopi-Auntie-how-much-they-make-.png?fit=640%2C335&ssl=1″ class=”aligncenter size-full wp-image-25368″ src=”https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Kopi-Auntie-how-much-they-make-.png?resize=640%2C335&ssl=1″ alt=”Kopi Auntie How much they earn?” width=”640″ height=”335″ srcset=”https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Kopi-Auntie-how-much-they-make-.png?w=1200&ssl=1 1200w, https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Kopi-Auntie-how-much-they-make-.png?resize=300%2C157&ssl=1 300w, https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Kopi-Auntie-how-much-they-make-.png?resize=768%2C402&ssl=1 768w, https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/Kopi-Auntie-how-much-they-make-.png?resize=1024%2C536&ssl=1 1024w” sizes=”(max-width: 640px) 100vw, 640px” data-recalc-dims=”1″>

  • You get a cup of coffee from the Kopi Auntie.
  • The coffee shop sells the Kopi Auntie at a price of $1, which the Kopi Auntie will pay upfront at the counter.
  • She then comes back to you with your coffee, and charge you for the coffee at $1.20.
  • She earns $0.20 from selling and serving you your coffee.
  • Assuming a 12 hours shift with 10 orders per hour, that makes up $24 bonus income per day. For a month of 30 days, that will be $720.
  • The fanny pack they carry is to store the coins they need as the change to the customers and to the coffee shop.
    autopilot trading.sg/how-much-kopi-auntie-uncle-make/giphy-55/” data-orig-file=”https://i2.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/giphy-55.gif?fit=500%2C778&ssl=1″ data-orig-size=”500,778″ data-comments-opened=”0″ data-image-meta='{“aperture”:”0″,”credit”:””,”camera”:””,”caption”:””,”created_timestamp”:”0″,”copyright”:””,”focal_length”:”0″,”iso”:”0″,”shutter_speed”:”0″,”title”:””,”orientation”:”0″}’ data-image-title=”giphy (55)” data-image-description=”” data-medium-file=”https://i2.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/giphy-55.gif?fit=193%2C300&ssl=1″ data-large-file=”https://i2.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/giphy-55.gif?fit=500%2C778&ssl=1″ class=”aligncenter size-full wp-image-25339″ src=”https://i2.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/giphy-55.gif?resize=500%2C778&ssl=1″ alt=”Fanny Pack The Rock” width=”500″ height=”778″ data-recalc-dims=”1″>

The price of drinks to be sold to the consumers at that coffee shop ($1.20 in the above example) is pre-determined so that every Kopi Auntie charges the same price for coffee in that coffee shop.

Hence, the total monthly salary of a Kopi Auntie is the sum of their basic salary and the bonus they get from all the drinks they sold.


Is there any difference between ordering your drinks from a “Kopi Auntie/Uncle” and ordering your drinks over the counter?

autopilot trading.sg/how-much-kopi-auntie-uncle-make/img_3026/” data-orig-file=”https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/img_3026.jpg?fit=4272%2C2848&ssl=1″ data-orig-size=”4272,2848″ data-comments-opened=”0″ data-image-meta='{“aperture”:”16″,”credit”:””,”camera”:”Canon EOS 450D”,”caption”:””,”created_timestamp”:”1299516637″,”copyright”:””,”focal_length”:”34″,”iso”:”400″,”shutter_speed”:”0.016666666666667″,”title”:””,”orientation”:”1″}’ data-image-title=”img_3026″ data-image-description=”” data-medium-file=”https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/img_3026.jpg?fit=300%2C200&ssl=1″ data-large-file=”https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/img_3026.jpg?fit=640%2C427&ssl=1″ class=”aligncenter wp-image-25366 size-large” src=”https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/img_3026.jpg?resize=640%2C427&ssl=1″ alt=”Kopi Uncle” width=”640″ height=”427″ srcset=”https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/img_3026.jpg?resize=1024%2C683&ssl=1 1024w, https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/img_3026.jpg?resize=300%2C200&ssl=1 300w, https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/img_3026.jpg?resize=768%2C512&ssl=1 768w, https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/img_3026.jpg?w=1280&ssl=1 1280w, https://i0.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/img_3026.jpg?w=1920&ssl=1 1920w” sizes=”(max-width: 640px) 100vw, 640px” data-recalc-dims=”1″>

For consumers who are tired of waiting to be served by the Kopi Auntie/Uncle, they may head straight to order their drinks over the counter.

The price of drinks will be the same as that when ordering from the Kopi Auntie/Uncle. The difference is that the coffee shop will not need to give the cut to the Kopi Auntie/Uncle.


How much can a drink stall at the coffee shop earn?

This got us thinking even further.

As Singaporeans, we noticed that almost all the drink stalls in the coffee shop are owned by the coffee shop owners themselves, whereas the rest of the stalls are rented out to various vendors.

This means that the drink stall may be the most lucrative business in the coffee shop.

We went on to do a bit of calculation:

  • Assuming a coffee shop with a maximum capacity of 50 pax
  • Assuming that the coffee shop is constantly filled with customers, and they will definitely order 1 drink each.
  • The turnover rate of customers is 30 minutes and the coffee shop is operating 12 hours a day. This accounts for 24 sets of 50 customers.
  • Assuming all the customers only drink Coke

autopilot trading.sg/how-much-kopi-auntie-uncle-make/13083526_lxl1/” data-orig-file=”https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/13083526_LXL1.jpg?fit=1600%2C1600&ssl=1″ data-orig-size=”1600,1600″ data-comments-opened=”0″ data-image-meta='{“aperture”:”0″,”credit”:””,”camera”:””,”caption”:””,”created_timestamp”:”0″,”copyright”:””,”focal_length”:”0″,”iso”:”0″,”shutter_speed”:”0″,”title”:””,”orientation”:”0″}’ data-image-title=”13083526_LXL1″ data-image-description=”” data-medium-file=”https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/13083526_LXL1.jpg?fit=300%2C300&ssl=1″ data-large-file=”https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/13083526_LXL1.jpg?fit=640%2C640&ssl=1″ class=”aligncenter size-medium wp-image-25356″ src=”https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/13083526_LXL1.jpg?resize=300%2C300&ssl=1″ alt=”” width=”300″ height=”300″ srcset=”https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/13083526_LXL1.jpg?resize=300%2C300&ssl=1 300w, https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/13083526_LXL1.jpg?resize=150%2C150&ssl=1 150w, https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/13083526_LXL1.jpg?resize=768%2C768&ssl=1 768w, https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/13083526_LXL1.jpg?resize=1024%2C1024&ssl=1 1024w, https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/13083526_LXL1.jpg?w=1600&ssl=1 1600w, https://i1.wp.com/blog.autopilot trading.sg/wp-content/uploads/2019/03/13083526_LXL1.jpg?w=1280&ssl=1 1280w” sizes=”(max-width: 300px) 100vw, 300px” data-recalc-dims=”1″>

  • The price for 12 cans of Coke is $9.05 from fairprice
  • Assuming the coffee shop buys their Coke supply from fairprice (they definitely have way cheaper suppliers)
  • The coffee shop sells 1 coke at $1.50 to consumers.
Cost price of 1 can of Coke Revenue from selling 1 cans of Coke Profit
$0.76 $1.50 $0.74

With a profit of $0.74 per can of Coke, 24 sets of 50 customers will account for $888 profit each day. For a month with 30 days, that is a profit of $26,640.

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